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Stoa/Library/Business Communication & Negotiation/Module XIII

Module XIII·3 articles·~18 min

Sales and Customer Relations

Types of sales (B2B/B2C), sales funnel, discovery calls, managing expectations, retention

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§ 01 — Articles

  • I
    Fundamentals of Sales and Sales Funnel
    Article 1 of 3
    ~6 min
    Read →
  • II
    Discovery and Qualification of Customers
    Article 2 of 3
    ~6 min
    Read →
  • III
    Customer Management and Retention
    Article 3 of 3
    ~6 min
    Read →

§ 02 — Practice

I
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II
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